COOKIES POLICY

Table of contents:

1. What are cookies?
2. Types of cookies used on the Baleària Eurolíneas Marítimas S.A. website and their purposes
3. How to manage www.balearia.com cookies?
4. Who will be the recipients of your data?
5. Policy updates
6. List of cookies used on www.balearia.com

How do we use cookies and other methods for gathering information about the use of websites?

By using the www.balearia.com website and other online services (for example, the mobile application), you accept that we can save and access cookies and IP addresses, as well as access other methods, for the purpose of collecting website usage data and improving your online experience.

This includes information about use of the website, the type of browser and device from which access is gained and your location in the world (consult the section “How do we collect and use geographic information?”).

1.What are cookies?

Cookies are small data files generated in your computer, smartphone, tablet or any other User device when accessing a webpage. They allow the owner of this page to store or recover certain information about the browsing carried out from this device.

For example:

• Our cookies will remember the language and country selected, so that when you access the website, the pages are shown in this language
• If you have begun to make a reservation already, the cookies will enable you to browse other areas of the website and return to your reservation.

2. Types of cookies used on the Baleària Eurolíneas Marítimas S.A. website and their purposes.

Below we is information about the types of cookies and their uses:

1. Types of cookies according to the entity that manages them

Regardless of the entity that manages the equipment or domain from where the cookies are sent and that processes the data obtained, we can distinguish:

• Own cookies: These are cookies sent to the terminal equipment of the user from www.balearia.com.
• Third-party cookies: These are cookies sent to the terminal equipment of the user from a device or domain not managed by BALEÀRIA EUROLÍNEAS MARÍTIMAS S.A., but by another entity that processes the data obtained from cookies.Since these are third-parties that implement them, blocking and uninstalling these cookies will be governed by their conditions and specific mechanisms.

1. Types of cookies according to the period of time they remain activated on the terminal equipment
   • Session cookies: These are cookies designed to gather and store data while the user accesses a webpage.These cookies are stored in your terminal until the user’s browsing session ends.
   • Persistent cookies: A persistent cookie is a type of cookie in which data remain stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and which can vary from a few minutes to several years.

1. When do we use cookies on www.balearia.com?

Cookies are used on the Baleària Eurolíneas Marítimas S.A. website for the following purposes:

• Technical aspects: These are elements that enable the user to browse the webpage or platform and access different options or services that exist on it. These include, for example, controlling data traffic and communication, identifying the session, accessing restricted access parts, using security elements during browsing or storing content for the dissemination of videos or sound or sharing content on social networks such as Twitter, Facebook, Google+ or YouTube.These are session and persistent cookies.

For example, for:

– Balancing website traffic to provide customers a reliable and uninterrupted service.

– Saving the acceptance of the Privacy policy, cookies policy and the terms and conditions of the website, without which access to www.balearia.com is not allowed.

Ease of use: These are cookies which enable the user to access the service with certain predefined characteristics according to a series of criteria in the user’s terminal equipment such as, for example, the type of browser through which the service is accessed, the regional settings from which the service is accessed, etc.

For example, for:

– Gathering comments about customer satisfaction through our website survey.

– Having data about the way visitors use the website to be able to improve its manageability

• Advertising cookies: These are cookies that enable managing, as efficiently as possible, the advertising spaces that could be included on our webpage.

For example, for:

www.balearia.com presente diferentes versiones de una página con motivos de marketing

– Allowing www.balearia.com to introduce different versions of a page for marketing reasons.

– Controlling invitations on www.balearia.com for instantaneous offers.

– Allowing third parties to show appropriate ads and monitor their effectiveness.

However, keep in mind if you also delete the cookies, we won’t be able to know that you have decided not to receive this advertising. Consequently, third-party banners will appear when you visit other websites selected.

• Behavioural advertising cookies : These cookies store information about users’ behaviour obtained through continuous observation. Thanks to them, we are able to know your Internet browsing habits and show you advertising related to your browser profile.

What is advertising based on online behaviour/interest-based advertising?

– Advertising based online behaviour (also known as interest-based advertising) is a way of showing advertising on sites you visit in a way that is more relevant for you and your interests.

– Shared interests are grouped according to the previous browsing activity on the webpage in order to, later, show advertising to web users that coincides with their shared interests. In this way, advertising can be as relevant and useful as possible.Relevant ads can also be shown depending on the content of the website you just viewed. This is known as “retargeting”.

3. How are www.balearia.com cookies managed?

In compliance with existing legislation, we have to ask your permission to manage cookies. If you decide not to authorise the processing by stating your unwillingness, we will only use technical cookies, since these are essential for browsing on our website. In this case, we will not store any cookie.If you continue browsing on our website without withholding your authorisation, this implies your agreement with its use.

Keep in mind, if you refuse or delete web browsing cookies, we will not be able to maintain your preferences, certain features of the page will not be operational, we will not be able to provide you with customised services and each time you browse our website, we will have to request your authorisation for the use of cookies again.

If despite this, you decide to change your access settings to the webpage, you should know it is possible to delete cookies or prevent this information from being recorded on your device at any time by modifying your browser settings.

Internet Explorer cookies settings
Firefox cookies settings
Google Chrome cookies settings
Safari cookies settings

These browsers are subjected to updates or modifications. As a result, we cannot guarantee they are adjusted to the version of your browser completely. It might also be the case that you use another browser not included in these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can gain access directly from your browser options, which usually appear in the Options menu, in the section “Privacy”. (Please consult your browser’s Help option for more information).

Lastly, if you have a problem related to the use of cookies on this website, or you wish to exercise your rights of access, correction, removal, limitation, opposition and portability, you can contact us via the following email address: info@balearia.com.

4. Who will be the recipients of your data?

BALEÀRIA EUROLÍNEAS MARÍTIMAS S.A. may communicate your data, solely for the purposes indicated in the section “When do we use cookies on www.balearia.com?”, to public administrations and other individuals or legal entities that, at the same time, carry out any of the referred to activities and with which the different entities enter into collaboration agreements. This is the case whether or not any operation is formalised such as, where applicable, once the existing contractual relationship is terminated and without the the mentioned recipients having to be notified of each first communication issued.

Within the framework of the communications indicated in the previous paragraph, international data transfers can be made to third-party countries or international organisations, whether an adequacy decision of the European Union in this regard exists or not. International transfers to countries that cannot guarantee an adequate level of protection will be an exception and will be made only if they are essential for the proper development of the contractual relationship.

5.Policy updates.

Baleària can modify this Cookies Policy depending on regulatory or legislative requirements or for the purpose of adapting this policy to the guidelines issued by the Spanish Data Protection Agency. In the event of significant changes to this Cookies Policy, Users will be duly notified.Browsing or remaining on our website implies you are giving your consent for us to use the above-mentioned Cookies, and under the conditions contained in this Cookies Policy.

6. Cookies used on www.balearia.com

Consult the table below which indicates the cookies used on www.balearia.com and explains their use:

1. NECESSARY COOKIES
   • These cookies enable the basic functioning of the website such as, for example, secure browsing or access to certain areas. The webpage will not function properly without these cookies.

1. PREFERENCES
   • These cookies gather information that allows us to modify the website with the aim of adapting and customising it to ensure you have a better browsing experience.

1. STATISTICS COOKIES
   • These cookies help us to better understand how you interact with our website, measuring and reporting information anonymously to be able to improve all the processes.

1. MARKETING
   • Con estas cookies hacemos seguimiento de lo que haces en nuestra web. La intención es mostrar contenido y anuncios relevantes.